I JUST UPGRADED MY TRIAL SUBSCRIPTION AND STILL CAN'T VEIW THE MOVIES

Article Details

URL:	http://cccustomer.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=5
Article ID:	5
Created On:	Jan 03 2008 02:46 PM

Answer

If are having problems watching videos and or accessing other sites after recently upgrading your membershipt from TRIAL to a FULL subscription, please do the following:

1. Clear your cache and restart your browser.

For Firefox:
1. Go to tools > Clear private data > Select 'Cache' + 'Cookies' + 'Authenticated Sessions' and hit 'OK' button.

For Internet Explorer:
1. Go to tools > Delete Browsing History > Delete All

If the above solutions still do not solve your problem, please contact us.